Payment & Promotions

This guide explains available payment methods, secure checkout, promotion codes, and what to do when a transaction does not go as expected.

Payment Methods

Payment methods available for your order are shown at checkout and may vary by country, device, and order value. Available options may include:

• Credit & Debit Cards: Use any eligible card displayed at checkout.
• PayPal: Sign in to PayPal or use an eligible card through the PayPal checkout flow.
• Accelerated Checkout: Additional options, such as Shop Pay, may appear when available.

The checkout page is the authoritative list of methods available for your order.

Secure Checkout

Payments are encrypted and processed by secure payment providers. Calioart does not need your full card number, card security code, online banking password, or PayPal password to assist with an order.

Your bank or payment provider may ask you to complete an additional identity check before approving a transaction. Follow only the verification steps shown in the official checkout or banking flow.

Currency & Charges

The item price, discounts, shipping, applicable taxes, and final order total are shown before you submit payment. Review the final total carefully before completing checkout.

If your card is issued in a different currency, your bank may apply its own conversion rate or international transaction fee. These bank charges are not controlled by Calioart.

Promotion Codes

1. Enter the code exactly as provided in the discount-code field at checkout.
2. Select Apply and confirm that the order total changes before paying.
3. Review the offer terms, eligible products, minimum spend, and expiration date.

Promotion codes cannot normally be combined unless the offer specifically states otherwise. If a valid code was not applied before payment, contact Customer Care with the order number and code. We will review the request, but a post-purchase adjustment cannot be guaranteed.

Payment Issues

If payment is declined or remains pending:

• Confirm that the billing address and card details match your bank records.
• Check the card limit, available funds, and authorization messages from your bank.
• Avoid submitting the same payment repeatedly while a transaction is pending.
• Contact your bank or try another method shown at checkout.

An order is confirmed only after you receive a Calioart order confirmation email. If you see a charge but receive no confirmation, email us with your name, checkout email, payment date, and charged amount. Do not send complete card or account credentials.

Refunds

Approved refunds are returned to the original payment method. Processing and posting times vary by payment provider and bank. For eligibility, return costs, and current refund timing, read our Return & Refund Policy and Frequently Asked Questions.

Contact Customer Care

Email info@calioart.com with your name, checkout email, and a description of the issue. Never email complete payment credentials.