Worry-Free Purchase

• Availability: Made to order. Each painting is hand-painted especially for you.
• Production Time: Please allow 7–12 days for your painting to be completed.
• Personalization Requests: If you’d like any changes to the painting shown, please leave your requests in the shopping cart notes when placing your order, so we can review them before painting begins.
• Preview & Approval: Once completed, we’ll email photos and/or a video of your painting for approval. Please reply within 14 calendar days of receiving the preview; otherwise, we’ll automatically ship the painting as shown. Please also check your spam/junk folder.
• Delivery Guarantee: In almost all cases, we ship only after receiving your explicit approval. The 14-day automatic shipping rule applies only if we’re unable to reach you.
• Shipping Time: Express delivery typically takes 7–12 days via DHL, UPS, or FedEx after dispatch.
• Shipping Cost: Free shipping.
• Framing Options: Rolled canvas, stretched canvas without an outer frame, or framed canvas.
• Materials: Professional oil or acrylic paints on high-quality linen canvas. Water- and moisture-resistant.
• Packaging: Rolled paintings are securely packed in sturdy protective cardboard tubes. Framed paintings are carefully packed in protective wooden boxes.
• Artist’s Signature: Paintings are unsigned by default. If you would like a signature, please let us know before shipping.

• Durable & non-toxic paint on linen canvas, each piece from Calioart guarantees long-lasting quality without the risk of warping or sagging.
• Effortlessly lightweight and designed for easy installation, our framed artworks arrived with hanging hardware.
• Fully insured free express shipping by DHL/FEDEX, you don't need to worry about shipping damage issue!
• Make a lasting impression on your guests with these captivating pieces that are sure to leave them in awe! Elevate your surroundings with the timeless charm of Calioart's exceptional wall art!

Custom size is available, please send it to us via email (info@calioart.com) for a quote, we would reply you in 12 hours

• Every painting is guaranteed to be hand-painted by a Calioart artist.
• The painting will be shipped upon satisfaction confirmation. We'll ship your artwork right after you confirm you're happy with it.
• The oil paintings are 100% handmade. Due to the nature of hand - made work, there may be slight differences between each painting and the original.

• The creation process takes time, but rest assured, beautiful artwork is worth your patience. Every piece is meticulously crafted just for you!
• Throughout the creation of your painting, the artist will keep you involved by sharing photos and videos showcasing the progress of your order.
• This interactive process allows you to express your preferences regarding colors and shades.
• The artist will implement any necessary adjustments until you are entirely satisfied with your masterpiece.
• Only when it meets your approval will we swiftly dispatch it to you via FedEx/DHL! Your satisfaction is our priority.

• We will always make sure you are satisfied with your purchase.If you are not satisfied with your purchase, you can return eligible items within 30 days of receiving an order to get a FULL refund. 
• We offer complimentary exchange for damaged item. If you have a damaged item during transportation, we thoroughly apologize, and ask that you send us a message and include your order number and a photo of your damaged artwork.Let us deal with courier companies.we will ship out the replacement just in a few days. 
• Contact info@calioart.com if you need to return or exchange your order.